Effortless summer elegance
Women
Women’s Knitwear
Women’s Knitwear
Men
Men’s Knitwear
Men’s Knitwear
About us
Monterelle is a Netherlands-registered company, operating from the Netherlands. Through our online store, we offer a curated selection of clothing and footwear for both men and women to customers in Australia.
Free Shipping
Free Australia-wide shipping on all orders
Not Satisfied?
No problem, we offer you a 30-day return period.
Secure Payments
Secure checkout and reliable delivery.
Frequently Asked Questions
How long does delivery take?
Orders are processed within 1–2 business days and delivered within 5–7 business days after dispatch.
Total estimated delivery time: 6-9 business days.
What is your return policy?
At Monterelle, you can return items within 30 days of delivery.
- Start a return by emailing info@monterelle.com with your order number.
- No restocking fees.
- Refunds are processed within 10 business days after inspection.
- Return shipping costs are the customer’s responsibility, unless the item is faulty or incorrect.
- Order cancellations are possible within 2 hours of placing your order.
- Exchanges are available, subject to stock.
What payment methods do you accept?
At Monterelle, we accept Visa, Mastercard, American Express, Apple Pay, and Google Pay.
All payments are processed securely in AUD (Australian Dollar) using encrypted checkout systems.
Is my personal and payment information safe?
Yes. At Monterelle, your personal and payment information is protected using SSL encryption and secure payment providers. We do not store card details, and your data is used only to process orders, provide service, and comply with legal requirements.
Still need help?
You can contact us at info@monterelle.com or by phone at +31 687387753.
Customer service is available Monday–Friday, 9:00 AM – 5:00 PM (AEST), with anaverage response time within 24 hours on business days.